Jan Krems is President, United Cargo for United Airlines. In this role, he is responsible for all aspects of United Cargo’s operations, customer service, sales and marketing activity, revenue management, product quality and technology solutions. Prior to this position, Krems was Vice President Americas for Air France-KLM-Martinair Cargo, where he was responsible for the company’s operations, customer service and sales in North America, South America, Latin America, Canada and the Caribbean.
Krems joined United after a 27-year career at KLM Cargo. While with KLM, he served in a number of leadership positions including Vice President Asia and Vice President Europe, Africa and the Middle East. As the company’s Vice President Worldwide Customer Service during and after the merger with Air France Cargo, he was responsible for the integration of all Air France and KLM cargo offices, aligning processes, cultures, IT systems and people on a global scale.
Krems holds a bachelor’s degree in commercial economics from Utrecht University in the Netherlands and a post-graduate degree in marketing. He is married with two sons.BACK TO SPEAKER FACULTY